Shipping Policy
At Sindh Fashion, we aim to provide you with a seamless shopping experience. Below are the details regarding our shipping process, timelines, and charges.
1. Order Processing & Dispatch
• Orders are processed within 24-48 hours after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Customised or made-to-order products may take additional time for processing.
2. Shipping Timelines
• Standard delivery: 5-7 business days from the date of dispatch.
• Express shipping: Available in select locations with a delivery time of 2-4 business days (additional charges may apply).
• International shipping: 7-14 business days, depending on the destination country and customs clearance.
Note: Delivery time may vary due to factors such as festive rush, weather conditions, remote locations, or logistics issues.
3. Shipping Charges
• Domestic Orders (India):
o Free shipping on all prepaid orders.
o COD (Cash on Delivery) orders may have an additional charge, which will be displayed at checkout.
• International Orders:
o Shipping charges vary based on the destination and will be calculated at checkout.
o Any customs duties, taxes, or import fees are the responsibility of the customer.
4. Tracking Your Order
• Once shipped, you will receive a tracking link via email/SMS with real-time updates.
• You can also track your order by logging into your account on our website.
5. Delivery Issues & Delays
• If your order is delayed beyond the estimated timeframe, please contact our customer support at customerservice.sindh@gmail.com /+91 7388863677
• If the courier partner is unable to deliver due to incorrect address/contact details, the order may be returned to us. A re-shipping fee may apply.
• In case of non-receipt of the package despite tracking showing "delivered," please notify us within 24 hours.
6. International Shipping Policies
• We ship globally. However, some countries may have restrictions on specific fabrics or items. Please check your country’s import regulations before placing an order.
• Customs clearance may cause delays beyond our estimated delivery time.
• Customers are responsible for any customs duties, taxes, or import charges levied by their respective country.
7. Important Notes
• We do not take responsibility for delays caused by natural disasters, strikes, or logistics disruptions.
• Orders cannot be modified or cancelled once shipped.
• In case of a damaged or missing product, please contact us with unboxing video proof within 24 hours of delivery.
For any further assistance, reach out to us at +91 7388863677
Happy Shopping! 😊